Contact

How Can We Help?

Owned and operated by Garage Gym Warehouse, our team is ready to help with orders, equipment questions, and more.

We typically respond within 24 hours
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Email
support@GarageGymWarehouse.com
Within 24 hours
Phone
518-375-1569
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our team during business hours for quick answers
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Common Questions

Frequently Asked Questions

How long does shipping take?

Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. For full details on conditions and how to initiate a return, please refer to our Return Policy page.

Can I exchange equipment for a different model?

If you need a different smith machine, barbell, or weight set, our team can walk you through an exchange. Contact us within 30 days of delivery and we will get you sorted.

How do I choose the right smith machine for my space?

Ceiling height and available floor space are the two biggest factors. Send us your room dimensions and training goals, and we can recommend the right machine for your setup.

What weight capacity should I look for in a barbell?

It depends on your training style. Standard Olympic barbells are designed for heavy compound lifts, while specialty bars serve targeted movements. Our team can help match a bar to your programming.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
Equipment Recommendations
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Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Fast Response

Most inquiries receive a thoughtful reply within one business day.

Secure Shopping

Your personal and payment information is protected at every step of checkout.

Reliable Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

30-Day Returns

Not the right fit for your gym? Return eligible items within 30 days per our Return Policy.